Privacy Policy

1. Introduction

The AI Media Centre ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

We comply fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003.

2. Data Controller

The AI Media Centre is the data controller responsible for your personal data. If you have any questions about this policy or our privacy practices, please contact us at:

3. Information We Collect

We collect information in the following ways:

3.1 Information You Provide

• Name and contact details (email, phone number)
• Business information (company name, industry, size)
• Account credentials
• Payment information (processed securely via Stripe)
• Communications you send to us
• Information submitted through forms and surveys

3.2 Information Collected Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referral source
• Cookies and similar technologies (see our Cookie Policy)

3.3 Information from Third Parties

• Payment confirmation from Stripe
• Social media information if you connect your accounts
• Business information from publicly available sources

4. How We Use Your Information

We use your personal data for the following purposes and legal bases:

5. Payment Processing

We use Stripe as our payment processor. When you make a payment, your payment card details are collected and processed directly by Stripe. We do not store your full card details on our servers.

Stripe is certified as a PCI Level 1 Service Provider, the highest level of security certification in the payments industry. For more information, please see Stripe's Privacy Policy.

6. Data Sharing

We may share your information with:

• Service providers: Who assist in delivering our services (hosting, email, analytics)
• Payment processors: Stripe for secure payment handling
• Professional advisors: Lawyers, accountants as required
• Regulatory authorities: When required by law

We do not sell your personal data to third parties.

7. International Transfers

Your data is primarily stored on UK-based servers. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the ICO
• Data processing agreements with all third-party processors
• Verification that recipients provide adequate protection

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy:

• Account data: Duration of your account plus 6 years
• Transaction records: 7 years (legal requirement)
• Marketing preferences: Until you unsubscribe
• Analytics data: 26 months

9. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of your data
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us at theaimediacentre@gmail.com. We will respond within one month.

10. Security Measures

We implement robust security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted data storage
• Regular security audits and penetration testing
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

11. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):