Restaurants & Takeaways
How can an AI receptionist help a restaurant or takeaway?
An AI receptionist helps a restaurant or takeaway by replying instantly to calls during service when staff cannot answer, handling table bookings, answering questions about opening hours and menus, and taking takeaway orders by text, so no booking or order goes to a competitor because your team was in the middle of a busy service.
What the AI receptionist handles
- Sends an instant text to every missed call during service, so diners do not book with a competitor
- Answers common questions about opening hours, menu options, allergies and dietary requirements
- Takes table bookings and confirms them by text, reducing no-shows with reminder messages
- Handles takeaway order enquiries and directs customers to your online ordering system
- Captures large booking and event enquiries for a callback from the manager
What is included in your website
- Five pages: home, services, areas, reviews, contact
- Your phone number on every page
- Fast loading on mobile
- Service-area pages for each town you cover
- Google reviews displayed on the site
- A simple enquiry or booking form
Websites start at £350 one-off. See our pricing page for the full breakdown.
Example call flow
The following is an example to show how the AI receptionist works. Every setup is tailored to your business on a free discovery call.
- 1.A customer calls to book a table for six on Saturday evening.
- 2.Your team is in the middle of a Friday dinner service and cannot answer. The AI sends a text within 10 seconds: "Hi, sorry we missed your call. Looking to book a table? Reply here and we will get you sorted."
- 3.The customer replies: "Yes, table for 6 this Saturday at 7pm." The AI captures this.
- 4.The AI checks availability and responds: "We have a table for 6 at 7pm on Saturday. Shall I book it for you?" The customer confirms.
- 5.The AI books the table and sends a confirmation text. You see the booking when service finishes, and a reminder text goes out on Saturday morning.
Frequently asked questions
Is an AI receptionist useful for a restaurant?
Yes. Restaurants miss calls during service, which is exactly when people are booking tables. Text-back captures the booking while your team focuses on the customers in front of them.
Can it handle table bookings?
Yes. The AI can check availability, book tables and send confirmation and reminder texts, reducing no-shows. For large parties or events, it captures the details for a manager callback.
Can it answer questions about the menu?
Yes. You provide your menu information, including allergy and dietary details, and the AI answers common questions. For specific dietary requirements, it can take the customer's details for a callback from the kitchen.
How much does it cost for a restaurant?
A website starts at £350 one-off. The AI receptionist with missed-call text-back starts at £49 per month. Everything is agreed on a free discovery call.
Can it handle takeaway orders?
The AI can capture takeaway order enquiries and direct customers to your online ordering system or phone back to take the order. It ensures no takeaway enquiry goes unanswered during busy periods.
Does it work for private dining and event enquiries?
Yes. The AI captures the event details (date, number of guests, type of event) and sends you a notification so you can call back with a tailored quote. This ensures large bookings are not lost during service.
Book a free discovery call
We will look at your restaurants & takeaways business, answer your questions and show you what your website could look like, all for free.