Garages & Mechanics
How can an AI receptionist help a garage or mechanic?
An AI receptionist helps a garage or mechanic by replying instantly to calls while you are working on a car, capturing the vehicle registration and fault description, answering common questions about MOTs and servicing prices, and booking appointments, so drivers do not call the next garage when you cannot pick up the phone in a noisy workshop.
What the AI receptionist handles
- Sends an instant text to every missed call, so drivers with a broken-down car do not move on to the next garage
- Captures vehicle registration, make, model and the problem via text, so you can check parts availability before calling back
- Answers common questions about MOT costs, servicing intervals and opening hours
- Books MOTs, services and repairs into your calendar, sending the customer a confirmation and a reminder text
- Follows up after a service to ask for a Google review, building your local reputation
What is included in your website
- Five pages: home, services, areas, reviews, contact
- Your phone number on every page
- Fast loading on mobile
- Service-area pages for each town you cover
- Google reviews displayed on the site
- A simple enquiry or booking form
Websites start at £350 one-off. See our pricing page for the full breakdown.
Example call flow
The following is an example to show how the AI receptionist works. Every setup is tailored to your business on a free discovery call.
- 1.A driver calls about a noisy clutch and an MOT due next week.
- 2.You are under a car on a ramp and the workshop is loud. The AI sends a text within 10 seconds: "Hi, sorry we missed your call. Need an MOT, service or repair? Reply here and we will sort it out."
- 3.The driver replies: "MOT and my clutch is making a noise. Ford Focus, reg AB12 CDE." The AI captures this and sends you a notification.
- 4.The AI offers available MOT slots for the following week and the driver picks one.
- 5.You receive a summary: MOT booked, clutch investigation needed, Ford Focus, reg number. You can text back to confirm the clutch can be looked at on the same visit.
Frequently asked questions
Is an AI receptionist useful for a busy garage?
Yes. Garages are noisy and the person who answers the phone is usually working on a car. Missed calls are common, and each one is a potential MOT, service or repair job. Text-back keeps the driver engaged until you can call back.
Can the AI capture vehicle details?
Yes. The AI can ask for the registration number, make, model and a description of the problem, so you can check parts availability and call back with an informed response.
Can it book MOTs and services?
Yes. The AI can offer available slots, book them into your calendar and send the customer a confirmation and reminder text, reducing no-shows and last-minute cancellations.
How much does it cost for a garage?
A website starts at £350 one-off. Missed-call text-back starts at £49 per month. Everything is agreed on a free discovery call.
Can the AI answer questions about MOT costs?
Yes. You provide your MOT and servicing prices, and the AI answers common questions about costs, what is included and how long an MOT takes. For anything it cannot answer, it takes the driver's details for a callback.
Does this work for mobile mechanics too?
Yes. Mobile mechanics miss even more calls because they are driving between jobs. The AI receptionist captures the enquiry and location while you are on the road, so you can call back with a quote and a time.
Book a free discovery call
We will look at your garages & mechanics business, answer your questions and show you what your website could look like, all for free.