Estate Agents
How can an AI receptionist help an estate agent?
An AI receptionist helps an estate agency by replying instantly to enquiries about properties while you are on a viewing or valuation, capturing property preferences and contact details, answering common questions about the buying and selling process, and booking viewings into your calendar, so no potential buyer or seller goes to a competitor because you could not answer the phone.
What the AI receptionist handles
- Sends an instant text to every missed call, so buyers enquiring about a property do not call the next agent
- Captures property preferences (type, area, budget) and contact details for follow-up
- Answers common questions about the buying and selling process, fees and valuation bookings
- Books property viewings into your calendar and sends the buyer a confirmation with the property address
- Follows up with sellers who have requested a valuation but not yet booked an appointment
What is included in your website
- Five pages: home, services, areas, reviews, contact
- Your phone number on every page
- Fast loading on mobile
- Service-area pages for each town you cover
- Google reviews displayed on the site
- A simple enquiry or booking form
Websites start at £350 one-off. See our pricing page for the full breakdown.
Example call flow
The following is an example to show how the AI receptionist works. Every setup is tailored to your business on a free discovery call.
- 1.A potential buyer calls about a property they saw on Rightmove.
- 2.You are on a viewing at another property and cannot answer. The AI sends a text within 10 seconds: "Hi, sorry we missed your call. Which property are you interested in? Reply here and we will arrange a viewing."
- 3.The buyer replies: "The 3-bed semi on Oak Road. Is it still available?" The AI captures this.
- 4.The AI responds: "Let me check and arrange a viewing for you. What times work this week?" The buyer suggests Saturday morning.
- 5.You receive a summary: buyer name, phone, property interest, preferred viewing time. You confirm the viewing when you finish your current appointment.
Frequently asked questions
Can the AI handle property enquiries?
Yes. The AI captures which property the caller is interested in, their contact details and preferred viewing times, so you can follow up with a confirmed viewing when you are free.
Can it book viewings?
Yes. The AI can offer available viewing slots, book them into your calendar and send the buyer a confirmation text with the property address and viewing details.
Can it answer questions about fees?
Yes. You provide your fee structure and selling process information, and the AI answers common questions about costs, timelines and what is included.
How much does it cost for an estate agency?
A website starts at £350 one-off. The AI receptionist with missed-call text-back starts at £49 per month. Everything is agreed on a free discovery call.
Does it work with Rightmove or Zoopla?
The AI works with your phone and website. When a buyer calls from a property portal, the AI captures the enquiry and notifies you. It does not integrate directly with the portals, but it ensures no call from a portal enquiry is missed.
Can it handle valuation requests?
Yes. The AI can capture valuation request details (property type, area, reason for selling) and book a valuation appointment into your calendar.
Book a free discovery call
We will look at your estate agents business, answer your questions and show you what your website could look like, all for free.