Electricians

How can an AI receptionist help an electrician?

An AI receptionist helps an electrical business by replying instantly to emergency calls while you are working on a job, capturing the fault details and addressing safety questions, answering common questions about fuse board upgrades and testing, and booking appointments, so no emergency or enquiry call goes to a competitor while your hands are busy with wiring.

What the AI receptionist handles

  • Sends an instant text to every missed call, critical for emergency electrical faults where customers call the next electrician if they get voicemail
  • Captures the fault type, property type and postcode via text, so you arrive prepared with the right materials
  • Answers common questions about fuse board upgrades, EICR testing, socket installation and call-out charges
  • Books non-emergency appointments into your calendar and sends the customer a confirmation and reminder text
  • Follows up after a job to ask for a Google review, which builds your local ranking

What is included in your website

  • Five pages: home, services, areas, reviews, contact
  • Your phone number on every page
  • Fast loading on mobile
  • Service-area pages for each town you cover
  • Google reviews displayed on the site
  • A simple enquiry or booking form

Websites start at £350 one-off. See our pricing page for the full breakdown.

Example call flow

The following is an example to show how the AI receptionist works. Every setup is tailored to your business on a free discovery call.

  1. 1.A homeowner calls about the lights flickering and a burning smell from a socket.
  2. 2.You are on a rewire at another property and cannot answer. The AI sends a text within 10 seconds: "Hi, sorry we missed your call. Is this an electrical emergency? Reply here and we will call you back as soon as possible."
  3. 3.The homeowner replies: "Yes, my lights are flickering and there is a smell from a socket." The AI captures this and sends you a notification.
  4. 4.The AI asks: "What is your postcode, and can you turn off the power at the consumer unit?" The homeowner replies.
  5. 5.You receive a summary: emergency, flickering lights, burning smell, postcode, power status. You call back between jobs and can advise them on safety while heading over.

Frequently asked questions

Is an AI receptionist useful for emergency electrical calls?

Yes. Electrical emergencies are situations where customers call the next electrician immediately if they get voicemail. An instant text-back keeps the lead alive and can provide critical safety guidance while you head over.

Can the AI capture fault details for repairs?

Yes. The AI can ask for the type of fault, the location and the postcode via text, so you arrive prepared with the right materials and save a diagnostic trip.

Can it handle non-emergency bookings?

Yes. The AI can offer available slots for fuse board upgrades, EICR testing, socket installations and other non-emergency work, book them into your calendar and send a reminder text.

How much does it cost for an electrician?

A website starts at £350 one-off. Missed-call text-back starts at £49 per month. Everything is agreed on a free discovery call.

Can the AI give safety advice during an emergency?

The AI can relay basic safety guidance you provide, such as turning off the power at the consumer unit. It cannot give detailed electrical safety advice, but it can capture the situation and notify you immediately so you can call back.

Does it work for commercial electrical work too?

Yes. The AI can handle enquiries for both domestic and commercial electrical work, capturing the relevant details for each type so you can call back with an informed response.

Book a free discovery call

We will look at your electricians business, answer your questions and show you what your website could look like, all for free.