Dentists
How can an AI receptionist help a dental practice?
An AI receptionist helps a dental practice by replying instantly to patient calls while the receptionist is busy or the practice is closed, answering common questions about opening hours, emergency appointments and treatment costs, booking appointments into your calendar, and sending reminder texts to reduce no-shows, so no patient call goes unanswered.
What the AI receptionist handles
- Sends an instant text to every missed call, so patients with dental pain do not call the next practice
- Answers common questions about opening hours, emergency appointments, treatment costs and new patient registration
- Books appointments into your calendar and sends the patient a confirmation text
- Sends reminder texts the day before appointments, reducing no-shows and last-minute cancellations
- Handles after-hours calls so patients always get a response, even when the practice is closed
What is included in your website
- Five pages: home, services, areas, reviews, contact
- Your phone number on every page
- Fast loading on mobile
- Service-area pages for each town you cover
- Google reviews displayed on the site
- A simple enquiry or booking form
Websites start at £350 one-off. See our pricing page for the full breakdown.
Example call flow
The following is an example to show how the AI receptionist works. Every setup is tailored to your business on a free discovery call.
- 1.A patient calls with tooth pain on a Saturday afternoon when the practice is closed.
- 2.The AI sends a text within 10 seconds: "Hi, sorry we missed your call. If this is a dental emergency, reply here and we will get back to you as soon as we can."
- 3.The patient replies: "I have severe tooth pain, I need an emergency appointment." The AI captures this.
- 4.The AI responds: "I am sorry to hear that. Can you describe the pain and which tooth is affected? We will call you back to arrange the earliest appointment."
- 5.You receive a notification on your phone: emergency, tooth pain, patient details. You call back and arrange an emergency slot for Monday morning, or refer them to an emergency service if needed.
Frequently asked questions
Can the AI receptionist handle emergency dental calls?
Yes. The AI can triage emergency calls by asking about the type and severity of pain, and notify you immediately so you can call back. For out-of-hours emergencies, it can direct patients to the appropriate emergency dental service.
Can it book appointments?
Yes. The AI can offer available appointment slots, book them into your calendar and send the patient a confirmation text, plus a reminder the day before.
Will patients be comfortable with an AI?
Most patients are comfortable as long as they get a fast, helpful response. The AI is branded as your practice, and for emergencies, it always offers a callback. The goal is speed and helpfulness, not replacing human contact.
How much does it cost for a dental practice?
A website starts at £350 one-off. The AI receptionist with missed-call text-back starts at £49 per month. For a full practice management integration, costs are agreed on a discovery call based on your needs.
Can it answer questions about treatment prices?
Yes. You provide your treatment price list, and the AI answers common questions about costs. For complex treatment plans, it takes the patient's details for a consultation booking.
Does it work with our existing booking system?
It depends on your system. The AI can book into a shared calendar, or direct patients to your existing online booking system. We discuss your setup on the discovery call.
Book a free discovery call
We will look at your dentists business, answer your questions and show you what your website could look like, all for free.